MIPA for Outlook

MIPA - My Intelligent personal assistant  - Enhance productivity with iGlobe MIPA for Outlook

MIPA offers a simple a highly visual way to organize and manage tasks. What's on your program
- TODAY
- THIS WEEK
- NEXT WEEK

Tasks from Planner, your To-Do, Calendar entries and informing you on mails you should follow up on.
 

This documentation applies to MIPA Add-In for Outlook

How to deploy MIPA:

Before we explain how you deploy MIPA, I would like to say a few words about what you will see during the deployment. 

MIPA is a true Office 365 Add-in that follow the security model set by Microsoft. let's get one thing straight. No data is saved locally on any devices, nor do iGlobe save any of YOUR data. An important part of the Microsoft security model requires that an Office 365 Global Administrator MUST give consent to your Office 365 organization/tenant user allowing them to access O365 services, like Planner, SharePoint, Groups, Exchange and Calendar on YOUR tenant. This mean no one outside your organization can access your data. NO, not even iGlobe. When the Global Administrator give consent to MIPA a list of permission set will show. This list is asking permission to read and write into the services iPlanner Pro is using. Without this permission MIPA will not be able to offer the functionality you currently are looking for. 
 
IMPORTANT! The permission is given for the Microsoft Graph API on behalf of the current user to connect from MIPA to the required services. It is important to understand that you do NOT give permission to iGlobe or anyone else outside your organization to access data. 
 
For more information on security please see the security section.
 

You can deploy MIPA the following two ways:

Are you only deploying it to yourself?
Use the STORE icon in Outlook ribbon or use the STORE icon in Office 365. Search for MIPA. Get the add-in. MIPA is now available in your Outlook ribbon. Important! An office 365 Global administrator must be the first to start MIPA for authentication and to give consent allowing users in your organization to have access
 
Are you deploying MIPA for more than one user.
 Administrators can deploy Office web add-ins to individual users, groups or an organization with ease. Learn more about how to get and deploy Centralized Deployment. When you deploy, select to get MIPA from the Store. When the Store window opens simply search for MIPA. Notice you will only activate a 30 days free trial period. You do NOT purchase or activate any subscription. That can only be done be contacting iGlobe and request for a subscription. 
IMPORTANT! The first time you start MIPA
In both cases, an Office 365 Global administrator must be the first to start the Add-in for authentication and organizational consent. This is an important part of the Microsoft security model. The person with the Global Administrator Role that started MIPA will automatically be given a role as MIPA administrator. This Role give you access add users in the add-in user management.
 
 

Support:

You can learn more about MIPA from this video 
 

Troubleshooting for MIPA:

- You must give consent as an O365 Global Admin
- Specially for MAC – if you have problem activating MIPA from the Outlook Client try using Chrome and activate MIPA from your webmail. Make sure you don’t have any pop-up blocker.
- Make sure a task is assigned to a user. You must have at least one task assigned to yourself before you see the Plan in MIPA. Please notice, when you are creating a task in the Planner you  are NOT automatically assigned to the task. You must assign the task.
- Add the Plans you want to see in Outlook to your favorites Plan in the online Planner.
- As a Global admin, when you install and configure the add-in you will automatically be added to the add-in user list. Other users that will be using the add-in must be created in the add-in user management.
 

CONTACT INFORMATION

iGlobe
Marielundvej 18
DK-2730 Herlev
Denmark
SALES:
License renewal or request for more licenses contact sales@iglobe.dk
 
LET'S KEEEP YOU UPDATED
Request to join the Yammer community and stay updated, send an email to aek@iglobe.dk
 
SECURITY MODEL


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iGlobe are following Microsoft App security model 100%. Add-ins in Office 365 that are using services across Office 365, as Microsoft requires, are using the Microsoft Graph API to connect between the services. For example, from Outlook to Groups, SharePoint, Exchange and Planner. Hence, it is the API that requires permission to be able to display the data in the Add-in and provide you the functionality you want.

MIPA (as all the Office Add-ins iGlobe Provide) is a true Office add-in designed using the Microsoft Office 365 Security App model. When an Office 365 administrator from your organization give consent the first time MIPA is started, the administrator make sure only users from your Office 365 can get access to use MIPA on your tenant and have permission to request data from the required services. ALL OTHER EXTERNAL WILL NOT GET ACCESS. They haven’t been approved and don’t have consent and permission. The same goes for us (iGlobe), we don’t have access. Microsoft authentication and consent model set the permission level and allow your users to get data on your O365 only. 

When you give consent, you allow the users with the Graph API to
 
  1. Display their task information from the Online Planner
  2. Create a task from Outlook in the Online Planner
  3. Attach a mail to a task
  4. Attach a document from the selected mail
  5. Copy the subject and body text to the task
  6. Save into your and the group calendar
  7. Etc etc

Without the API having the required permissions you will not get this functionality. You will not be able to do anything from the Add-in! IGlobe don’t have access, it is the API that need this permission.

Second regarding your data. Data is not saved. We don’t save your data on our server. (we don’t have access or permission). No data are saved locally on any PC. It is an Office add-in that you deploy online. MIPA will be available on all the users devices where the users have a valid Office 365 account with the proper permission given by the Global administrator (the above)

iGlobe (we) host a service.  This service is used by all MIPA customer across the world. But data is on your Office 365. As stated in our EULA we only save information for our license management- Name and e-mail. From the MIPA User management you can see exactly the same as we can see. This is also, where you have full access to remove and add users.

The GDPR and Security is key issue for us. We relay 100% on Microsoft and are following 100% the requirements they set.